Shipping policy
YouRenew Shipping Policy
Order Processing
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Destination | Estimated Delivery Time | Price |
|---|---|---|
| East Coast | 3 to 4 business days | Free |
| Midwest/South | 3 to 4 business days | Free |
| West Coast | 3 to 4 business days | Free |
International Shipping
We offer international shipping to the following countries: Canada, Mexico, UK, and EU.
| Shipping Destination | Estimated Delivery Time | Price |
|---|---|---|
| Canada and Mexico | 4 to 5 business days | $9.00 |
| UK and EU | 4 to 5 business days | $11.00 |
Important Note on International Orders
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. YouRenew is not responsible for these charges if they are applied and are your responsibility as the customer.
How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven't received your order within the expected delivery timeframe of receiving your shipping confirmation email, please contact us at Staff@YouRenew.com with your name and order number, and we will look into it for you.
Shipping Restrictions
P.O. Boxes
We are unable to ship to P.O. boxes at this time. Please provide a physical street address for all orders.
Contact Information
For any shipping-related questions or concerns, please contact our customer service team:
- Email: Staff@YouRenew.com
- Hours: Monday through Friday during regular business hours
Shipping times are estimates and not guaranteed. Actual delivery times may vary due to weather conditions, carrier delays, or other unforeseen circumstances. This policy is effective as of the date of purchase and may be updated at any time.